Step 1.
B. – Select Create a New app
C. Select Single Page App and provide a name – i.e. Adobe Capture Integration
D. Copy the Client ID from the Client ID area and save it.
- Client ID (from the app registration)
- Account ID (sometimes called Customer ID — your Laserfiche Cloud account identifier)
- Repository ID (which repository within your account this integration should use - in the format r-)
- Data center / region,
if your organization is not on the standard US Laserfiche Cloud
instance (the sign-in and API addresses differ for Canadian and European data
centers, e.g. `signin.laserfiche.ca` vs. `signin.laserfiche.com`)
Confirm each workstation that will use this integration has network access to your Laserfiche server (the same connectivity your existing Laserfiche desktop client already requires — no additional ports beyond what the Laserfiche desktop client normally uses).
2. Decide on an authentication approach:
3. If your configuration will be centrally managed, send Bluelake your Laserfiche server name and Repository (database) name, otherwise save them for the Adobe Configuration step.
Repeat these steps on each desktop. Adobe Acrobat Pro must already be installed.
Step 1: Confirm Acrobat's plug-in security setting
The integration adds a native plug-in to Acrobat Pro. Confirm Acrobat is NOT configured to
"Use only Certified plug-ins" (this setting, if enabled, would block any non-Adobe-certified
plug-in, including this one):
- In Acrobat: Edit → Preferences → Security (Enhanced) (exact location varies slightly by
Acrobat version).
Step 2: Disable Acrobat Protected Mode
This integration's plug-in needs to launch a companion application when "Send to Laserfiche" is clicked. Acrobat's Protected Mode — a sandboxing security feature, on by default — blocks this. Protected Mode must be turned off on any workstation using this integration.
**This is a genuine security posture change and should be reviewed with your security team before deployment. Turning off Protected Mode reduces Acrobat's sandboxing of PDF content in general, not just for this integration.
In Acrobat: Edit → Preferences → Security (Enhanced) → uncheck “Enable Protected Mode at startup”. Acrobat must be restarted for the change to take effect.
For a managed fleet, this can also be set centrally via Group
Policy / the Adobe Customization Wizard rather than by hand on each machine — ask Bluelake if you'd like the
exact registry key for your deployment tooling.
Step 3: Close Acrobat and run the Acrobat to Laserfiche Export Application Installer.